Last updated: 15/05/2020
Our privacy policies have been updated in readiness for the introduction of the new European data protection law – ‘European General Data Protection Regulation’ (GDPR) – on 25 May 2018. This privacy notice explains in detail, the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
When do we collect your personal data
We collect your personal data when you complete the contact / blog comments forms on our website.
What personal data do we collect
When you complete our contact form located we collect: Your name, Your email address, Your phone number (if you include it), Your Company (if you include it) and the enquiry you send us. When you complete the blog comments form, we collect: Your name, Your email address, Your website URL (if you include it) and the blog comment you submit.
How and why we collect your personal data
We collect the data referenced above to enable to respond to you in relation to your contact enquiry / blog comments. All of this data is transmitted via website forms and delivered to us via email with a backup stored securely on our website system.
How we protect and store your personal data
We know how much data security matters to our website users. With this in mind we will treat your personal data with the utmost care and take all appropriate steps to protect it. We secure access to all areas of our website using ‘https’ technology. Access to your personal data is only available to members of the team and not available via any public means We regularly monitor our system for possible vulnerabilities and attacks to safeguard your data.
How long we keep your personal data
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Who we share your personal data with
We do not and will never share your personal data with anyone.
How to contact us to remove your personal data
Should you wish to have your personal data removed from our systems, please contact us via the contact form here.
Our procedures following a personal data breach
In the result of any form of personal data breach – we will notify you within 72 hours of becoming aware of such a breach, mentioning how we plan to address the breach and advise what data has been breached and suggest a suitable means to react. Any data breaches will be documented.
Last updated: 15/05/2020
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First party cookies
This is a session ID cookie which is stored to allow the CMS system which renders each page in the R-Oil website know which pages it has rendered during your browsing session. It stores a random number ID which has nothing to do with you or your browsing behaviour.
Anonymous analytics cookies – [Google Analytics] (“__utma, __utmb, __utmc, __utmz”)
Google Analytics is a system used by many websites to record anonymous information about who visits a website. We have the Google Analytics IP Anonymization function switched on as standard to mask IP addresses, you can read more about this here > https://support.google.com/analytics/answer/2763052?hl=en and here https://support.google.com/analytics/answer/6004245. We have the Google Analytics data retention setting set to 26 months. More information relating to Google Analytics and personal data can be found here – https://privacy.google.com/businesses/. Lastly, we don’t use Google Analytics Identifiers or User IDs to track users.
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